• Home
  • Building Strong Client Relationships with our Independent Physicians
Building Strong Client Relationships with our Independent Physicians

Building Strong Client Relationships with our Independent Physicians

We are so fortunate to have spent the day onsite with a great client of over 16 years.

Understanding the Importance of Client Relationships in Healthcare

Cultivating and maintaining strong client relationships has been crucial to our success over the past 27 years. Having long-term relationships with clients allows for better understanding of their needs and preferences, which we feel leads to improved patient care. In addition, these relationships contribute to the growth and success of the practice. As a steward of their Revenue Cycle Management and IT and EHR Support, it is important to value and prioritize client relationships as they form the foundation of a thriving practice.

By serving a client for over 16 years, like in the case of Dr. "G" and his staff, you can witness the progress and growth of their practice. This long-term commitment fosters trust and loyalty, which are essential for building strong client relationships. It is indeed a joy to see clients expand their practice, purchase their own buildings, and venture into new markets, all in service to their patients.

In summary, strong client relationships are not just about providing medical services; they are about creating meaningful connections and being part of the journey towards better patient care and practice growth, while also remaining viable with reduced overhead and staffing for our clients. .

 

Share This Story, Choose Your Platform!

Facebook Twitter Linkedin Reddit Google+ Tumblr Pinterest Vk Email

About the Author: Jeff Robertson, CMPE, FMC

Jeff Robertson, CMPE, FMC
A passion for Healthcare is the best way to describe Jeff Robertson. He has a unique, varied and extensive background in Healthcare that covers a wide array of experience encompassing 30 years. Jeff is board-certified by the MGMA as a Medical Practice Executive (CMPE) and Financial Management Certified (FMC) and a proud active MGMA member. Jeff is also an active member of the Healthcare Business Management Association (HBMA) and continues to keep his knowledge current and focused on future trends and initiatives and how they affect our clients and their Clinics. Jeff has been actively running the Revenue Cycle Management and Practice Management divisions since 1997. Jeff Robertson has spent over 27 years in Independent Physician Clinics with a special focus on Medical Billing/Revenue Cycle Management, Healthcare IT, Clinical Workflow Analysis, and Medical Bookkeeping and Financials for Independent Medical Practices. His passion for teaching, consulting, and finding a better, more efficient way to build processes into a clinic has led to him being labeled the “Practice Fixer.” To date, he has installed, configured, trained, and consulted over 400 Independent Physician Clinics across the country and has learned valuable lessons from each of them to share with all future clients.