AI For Patient Billing- Leaders in Medical Billing Podcast

It was an honor to be invited back to speak about AI in Patient Billing on the podcast for Leaders in Medical Billing.

In this bonus episode of Leaders in Medical Billing, we’re bringing you the full replay of our most recent live webinar: AI for Patient Billing.

Hosted by Chanie Gluck, this session features a deep dive into how artificial intelligence is transforming one of the most overlooked — and increasingly critical — parts of the revenue cycle.

You’ll hear from two seasoned RCM leaders actually using AI in the field:

• Jeff Robertson, Founder| CEO of Nexsys, shares how AI tools like Raxia helped one client double monthly patient payments and reduce average days to payment by over 50%.
• John Gwin, CEO of Auctus Group, walks us through his experience using Inbox Health and other platforms to boost collection velocity while maintaining a strong patient experience.

They break down:

• The shift in revenue mix and why patient payments can no longer be ignored
• How to evaluate and select AI tools based on EMR integration, pricing models, and long-term ROI
• The importance of front desk processes — from capturing contact details to coaching staff on payment conversations
• Real-world metrics, implementation timelines, and what to expect as these platforms evolve

Whether you’re new to AI or already exploring automation, this episode is packed with tactical insights and hard-won lessons to help you stay ahead.

Listen in, take notes, and start optimizing your patient billing workflows today.

Listen here.

https://leadersinmedicalbilling.com/audio/bonus-episode-ai-for-patient-billing-real-world-tools-results-strategies/